Quintana Roo Wetsuit Warranty and Repair ~
Quintana Roo wetsuits are designed as high performance triathlon and swimming accessories and are engineered to exacting standards. All QRoo wetsuits have a 2-year warranty against manufacturing defects, which covers glued and stitched seams. Warrantable wetsuits will either be replaced or repaired at Quintana Roo's discretion.
tears, other accidents or incidents*, and natural wear and tear are not covered
under this warranty and are the responsibility of the owner. The cost of
repairing a damaged suit will have to be evaluated on a case-by-case basis.
policy in terms of freight in case of warranty is that you pay freight to them,
pay freight to you. QRoo will send the wetsuit to you in the same manner of
priority sent to them. If the wetsuit is in need of repair outside of warranty,
freight both ways is the responsibility of the owner of the wetsuit.
To send in your wetsuit for warranty or repair, please contact QRoo for a Return Authorization number. All returns must have an assigned RA number on the box or they will be refused.
QRoo Repairs = (888) 563-7546