Shipping Information ~

Most parts and accessories ship within 24 to 48 hours. Bicycle frames are transferred from the warehouse then fully machined before shipping. Allow apx 2-6 business days for that. Full bicycles that come in 1 package from the manufacturer are fully assembled and test ridden before being packed. Depending on season and our back-log, allow apx 4-10 business days for that. Custom bikes, where we need to obtain all the exact parts then fully build and test ride are usually backed up apx 21 days. Add apx another 2 weeks if we are painting the frame.

Click here for an estimate of delivery time to your door once the shipment leaves here: How Long?

Cycles BiKyle ships our new bikes and frames all over the world via United Parcel Service. And where available overseas, we ship by Global Express and Parcel Post. When you place an order, your shipping costs to a Continental U.S. address via UPS ground will be shown. There is a minimum shipping charge of $6.00 for all continental U.S. orders, but most orders will ship for that minimum unless they are bulky or heavy. Express Air service is available for extra charge depending on weight and size; that option and price will come up during your checkout process. For more information on international shipping fees see below.

Standard UPS charges:

4To see your exact shipping charges for Continental USA: Proceed through checkout to the point where the shipping charges show up automatically. You will still be able to cancel the order or backtrack from there. For Express shipping charges (1, 2, or 3 day guaranteed) on oversized packages such as bicycles, framesets, and wheelsets see below*.

 4Ship-To Prohibitions: Please be advised that your designated ship-to address must reflect the address of the ultimate end-user. Cycles BiKyle cannot process any order which specifies an address of a freight forwarder, warehouse, distribution center, airport, hotel, or PO box.

4APO addresses: We are honored to work with our country's military personnel around the world and happy to ship bicycles, frames, wheels, parts, and accessories to APO addresses.

**Bicycle shipments: Through the years, we've surely learned how to ship bikes safely. For most bikes we use oversized cardboard specifically made for bicycle shipments. For particularly delicate bikes shipped in the U.S. we use oversized hard plastic cases that are extremely protective and secure (pictured on right). A few days after your bike arrives, we send UPS back to retrieve the hard case for us. All you have to do is empty the case then make it available for UPS, they will do all the rest.

On arrival, your bike will need just minor assembly: wheels mounted, pedals screwed in, seatpost reinstalled, stem clamped back down. Complete instructions are included and our mechanics are only a phone call away if any questions arise. (610) 525-8442. If you wish to bring the bike to a local shop for the minor final assembly or for a checkup, that usually only costs about $25. However, that service would not be covered by Cycles BiKyle.

Cost to ship a new bike to any location in the continental U.S. via UPS Ground is just $50. If shipped in a hard case, we take care of the arrangement and cost of returning the special shipping case to us. All you have to do is make the case available for UPS at the time of their pickup. 

*UPS Air Express rates for large packages:

When you place your order, UPS Ground rates for a standard sized package will be applied automatically. If you would like to upgrade to faster service for an oversized package (all bikes, frames, and wheels) please select below. When you place your order tell us in the "Special Instructions" field what special shipping service you would like. We will return an updated invoice to you promptly.

Sample UPS shipping fees for international shipments:

Sample Global Express shipping fees* for international shipments:

*Until we have your exact address, Global fees are approximate only.

Sample Parcel Post shipping fees for international shipments:

International shipments ~ 

If you are ordering from outside the U.S., then just enter any U.S. state and country in the address form. In the field for "special instructions", give your full and accurate shipping address. We will email you a complete confirmation before we ship.

Our shipping fees to an international destination are what we pay to UPS, Global, or the U.S. Post Office for shipping and brokerage fees. Depending on the rules of your country and/or province, your purchase may be subject to additional taxes, fees, or duties on arrival. Once the products arrive in your country, you may be required to pay the additional fees at your door or to the freight carrier. For additional information contact your country's Customs Services.

For bicycles shipped overseas we use our heavy-duty cardboard shipping carton designed specifically for bikes. 

Shipments Via Parcel Post ~

Parcel Post shipments are considerably less expensive than UPS, but there are several drawbacks. First, they are slower - often considerably slower. Though Parcel Post shipments frequently take just 5-10 days to arrive, they sometimes take up to 2 months! Also, though they are shipped fully insured, if a tracer needs to be run or a claim filed, it needs to be done by the customer from his/her end, not Cycles BiKyle. And, all follow up needs to be done by the customer. In other words, though you can save quite a bit of money shipping by Parcel Post, you must be prepared to wait longer and you must be prepared to handle any insurance or tracking claims by yourself after we give you the tracking number. If these drawbacks are not acceptable then be sure to have us ship via UPS or Global.

Shipments to Canada ~ 

Our Canadian customers are subject to a variety of Duties and Taxes and these vary from province to province. A Federal "Goods and Services Tax" (GST) of 6% is due on all international shipments into Canada. Additionally, a Federal "Duty Tax" of from 1% to 3% might be applied to your purchase depending on country of origin of the specific products. Products manufactured in Mexico and the US are covered by the NAFTA accord and may be exempt from Duty. Products sold by us that are produced outside of the NATFA countries may be subject to other taxes.

A "Provincial Sales Tax" varies from province to province. Typically it is 8% to 10% (0% for Alberta) but, depending on the province, it may not be applied to an imported shipment.

UPS applies a "Brokerage fee" to Canadian shipments and this can be 10% or more depending on the value of the item(s) being shipped. Canada Post charges a flat fee. At the time of this posting it was $5.00.

To determine exactly what taxes or additional fees may apply to your order specifically  we recommend that you call Revenue Canada Customs Border Services at 1-800-461-9999.