Warranties
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Warranties ~ 

Most products other than framesets are warranted by their manufacturers for 1 year from date of purchase. Hang onto your sales receipt because it will be required for any warranty claim. Keep in mind, warranties cover manufacturing defects not normal wear and tear, abuse, crash damage, or fatigue from use. Warranty replacement or repair is almost always at the discretion of the manufacturer. Products older than 30 days must be returned to the manufacturer for their evaluation. Of course, Cycles BiKyle will be happy to assist in warranty returns of all products purchased from us

Important general notes:

bulletNormal wear and tear on parts like tires, tubes, brakes, gear cables, brake pads, etc are not covered.
bulletBent components such as frames, forks, handlebars, seat posts, pedals, cranks, and wheel rims are signs of accidents and/or abuse and are not warranted.
bulletInstalling a longer travel suspension fork than the original equipment fork will likely void the warranty.
bulletLabor charges for disassembly or reassembly of bicycle are not covered at any time by any manufacturer.
bulletChrome replacement is not covered at any time.
bulletCoverage is to the original owner only. It is not transferable.
bulletCustomer must provide original dated bill of sale.
bulletClaims under this warranty must be made through an authorized dealer.

The following items have special warranty restrictions imposed by their manufacturers and cannot be returned under the following conditions:

bulletCrankarms - bent or stripped
bulletForks - broken at the threads, bent on the blades, damaged steerer tubes
bulletSaddles - bent or broken rails or torn covers
bulletSeatposts - bent, cracked, or broken
bulletMedia - videos, DVD's, or computer software if opened
bulletTubular tires - glued

 

Shimano bicycle products are covered under warranty against defects in material and workmanship for 2 years from the date of original purchase. Dura-Ace and XTR components have a 3 year warranty. 

Campagnolo products from model year 1998 and earlier have a 1 year warranty. Products from model year 1999 and later have a 3 year warranty: Full Campagnolo Warranty

SRAM warrants its products to be free from defects in materials or workmanship for a period of two years after original purchase. Warranty only applies to the original owner and is not transferable. Claims under this warranty must be made through the retailer where the bicycle or the SRAM component was purchased. Original proof of purchase is required.

 

Pegoretti, and Pinarello frames are warranted for two years against any manufacturing defects in materials or workmanship and one year on finish. This guarantee is not transferable to a third party. For all warranty claims, a copy of the original sales receipt is required.

Torelli and Mondonico warrant their frames and forks purchased from an authorized dealer against defects in workmanship and materials for three years. Warranty is expressly limited to the repair or replacement of a defective frame or fork as pro-rated below and is the sole remedy of the warranty. Frames that are used in actual racing are warranted for 1 year including 6 months on paint.

bulletFor year 1: covers all cost of repair and repaint of frame
bulletFor year 2: covers all cost of repair and 1/2 the cost of repainting the frame
bulletFor year 3: covers all cost of repair of frame, but no cost of painting

This guarantee is not transferable to a third party. For all warranty claims, a copy of the original sales receipt is required.

Bianchi U.S.A., Inc. warrants that any new Bianchi bicycle purchased from an authorized Bianchi dealer will be free from defects in material and workmanship:

2006 and newer:

bullettitanium and non-RC steel frames = 10 years
bulletaluminum, RC-steel, and carbon frames = 5 years

2000-2005:

bullettitanium and non-RC steel frames = 10 years
bulletnon-RC aluminum frames = 5 years
bulletRC and carbon frames = 3 years

1998-1999:

bulletsteel frames = 10 years
bulletaluminum frames = 5 years

1997 and earlier: lifetime of frame (i.e. until it's worn out)

For all years: forks, wheels, and all other parts are warranted for 1 year. This guarantee is not transferable to a third party. For all warranty claims, a copy of the original sales receipt is required.

Giordana frames are warranted for two years against any manufacturing defects in materials or workmanship and one year on finish. This guarantee is not transferable to a third party. For all warranty claims, a copy of the original sales receipt is required.

Felt warranties all adult bicycles and bicycle frames except Shot Jumping models to be free from manufacturing defects in material and workmanship for the lifetime of the original owner. Normal wear and tear and damage from fatigue are not covered by warranty. The length of the useful life cycle will vary depending on the type of frame, riding conditions and care the bicycle receives. Warranty coverage for components and finish is for 1 year from date of original purchase. This warranty applies only to the original owner and is not transferable. This warranty is not meant to suggest or imply that the frame cannot be broken or will last forever.

Merckx frames from 2010 on include a limited lifetime warranty against any manufacturing defects in materials or workmanship. Paint, decals, varnish, and all the finish aspects are warranted for one year. Merckx frames prior to 2010 are warranted for two years against manufacturing and one year on finish. 

Look Frames, both carbon and aluminum, are warranted for a period of five years from the date of purchase. Paint, decals, varnish, and all the finish aspects are warranted for one year. For warranty validation, it is essential that the two postcards attached to each frame be completed and returned to Look Cycle, the sole guaranteeing authority. This guarantee is not transferable to a third party. For all warranty claims, a copy of the original sales receipt is required.

Cervelo, as of January 1, 2004, warrants each bicycle frame purchased after this date against defects in workmanship and materials for as long as the frame is owned by the original owner, excluding paint and decals. (Cervélo bicycle frames purchased before this date came with a four year warranty). This warranty is expressly limited to either the repair or replacement of the defective frame at the sole discretion of Cervélo – and no other remedies are available under the warranty.

Isaac, Under European (EU) consumer law the purchaser has full statutory warranty rights within the first two years of purchase. For frames only, Isaac International Limited offers a further warranty extension period of an additional three years. Thus giving a total of five years warranty cover (from date of retail purchase) against failure of the frame due to defects in materials or workmanship. The manufacturer’s extended warranty is subject to specific limitations, terms, and conditions. The extended warranty offer applies only to the original retail purchaser (the consumer) on completion and submission of the extended Warranty Registration. This warranty is not transferable. Statutory consumer legislation may be different in non-EU markets. Isaac Crash Replacement - Damage an Isaac frame in a mishap within two years of purchase and get a replacement frame at around half price. Terms and conditions apply.

Guerciotti warrants their frames and forks purchased from an authorized dealer against defects in workmanship and materials for three years. Warranty is expressly limited to the repair or replacement of a defective frame or fork as pro-rated below and is the sole remedy of the warranty. Frames that are used in actual racing are warranted for 1 year including 6 months on paint.

bulletFor year 1: covers all cost of repair and repaint of frame
bulletFor year 2: covers all cost of repair and 1/2 the cost of repainting the frame
bulletFor year 3: covers all cost of repair of frame, but no cost of painting

This guarantee is not transferable to a third party. For all warranty claims, a copy of the original sales receipt is required.

Ellsworth warrants their frames, road and mountain, for 2 years all-inclusive against any manufacturing defects.

Rocky Mountain limited warranty covers your frame from the date of purchase of your new Rocky Mountain according to the frame material and the type of use:

bulletcromoly steel = life time to original owner
bulletaluminum hard tail = 5 years
bulletaluminum full suspension = 5 years frame, 1 year suspension hardware, 6 months pivots
bulletdownhill and "unlimited" = 1 year frame, 1 year suspension hardware, 6 months pivots
bulletcompetition use = 1 year limited

Merlin Metalworks warrants to the original owner that their titanium frames will be free from defects in material and workmanship for the lifespan of the frame. The Merlin carbon composite frames (Cielo, C110, and Proteus) are covered under the same warranty.

Quintana Roo warrants to the original consumer that their products are free from defects in material and workmanship under normal use for the periods set forth below:

bullettitanium frames = limited lifetime from date of purchase
bulletcarbon frames = 3 years from date of purchase
bulletaluminum frames = 3 years from date of purchase
bulletpaint finishes and decals = 1 year from date of purchase

TTT (Tecno Turbo Torino) guarantees to the original purchaser that 3T products are free of manufacturing defects, for a period of 2 years from purchase. The Warranty does not cover normal wear and tear, crash damage, or products that have been modified.
 

FSA (Full Speed Ahead) provides the following warrantees:

bulletHeadsets = 10 years on bearing failure for Orbit Xtreme & Orbit Xtreme Pro, 2 years for all other models
bulletBottom brackets = 2 years for bearing or spindle failure
bulletCranksets = 10 years on workmanship or breakage on carbon and aluminum arms, 2 years on rest

Zipp warrants its products to be free from defects in materials or workmanship for a period of two years after original purchase. This warranty applies only to the original owner and is not transferable.

HED Wheels have a 2 year limited warranty from date of purchase plus a lifetime crash replacement policy enabling the original owner of a crash damaged wheel to replace his/her wheel at a substantial savings.